CSR: EKEDC commissions renovated Ikoyi Passport Office, opens customer service point

Posted by News Express | 28 January 2020 | 972 times

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Eko Electricity Distribution Company (EKEDC) has commissioned the part of the complex it renovated at the Ikoyi Passport Office of the Nigerian Immigration Service (NIS). This came about after a courtesy visit to the office by the MD/CEO of EKEDC, Engr. Adeoye Fadeyibi, in September 2019. During the visit, Fadeyibi had promised to assist in revamping the facility.

At the commissioning ceremony which took place today, Tuesday, January 28, the Passport Control Officer (PCO), Manir Yari, received the EKEDC MD/CEO, Engr. Adeoye Fadeyibi, and some members of the management team – the Chief Finance Officer, Joseph Esenwa; Chief Treasury and Taxation Officer, Jimoh Fadipe; and General Manager, Corporate Communications, Godwin Idemudia, among others.

To improve its service delivery to its customers, EKEDC opened a customer service point at the passport office where customers can pay their bills, acquire meters as well as make complaints and inquiries right in the premises.

Expressing his gratitude to EKEDC, Mr Yari said: “On behalf of the Comptroller General and the Management of Nigerian Immigration Service, we appreciate EKEDC for their efforts in completing the renovation as promised. I must commend them for completing the project in record time as no other projects have been completed in such a short time. I implore other corporate organisations to emulate and replicate this good deed.”

Engr. Fadeyibi in his response said: “This is one of our Corporate Social Responsibility projects as we strive to give back to our society. We are impressed by the efforts of the NIS as our passports have gained more respect all over the world through the new security features added to our passports. We are also grateful for the opportunity given to us to situate our customer service point on these premises as we tend to meet our customers’ needs while they come to get their passports. We have a cordial relationship with the Passport Office, and we will continue in that direction.”

The EKEDC boss further mentioned that several efforts are underway to improve the company’s quality of service and increase customer satisfaction.

•MAIN PHOTO: EKEDC MD/CEO, Engr Adeoye Fadeyibi, and Passport Control Officer, Ikoyi Passport Office (NIS), Manir Yari, during the commissioning of the New Customer Service Point at Ikoyi Passport Office, Lagos.

Source: News Express

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